Shipping Policy

📦 SHIPPING POLICY

1. General Information

At SpoonBaby, we ship internationally. We work with external logistics providers to ensure the delivery of our products.

2. Processing Time

All orders are processed within 1 to 3 business days.

Processing includes order verification, preparation, and shipping.

3. Estimated Shipping Time

Delivery time is:

👉 7 to 9 business days

These times are estimates and may vary depending on the destination country, customs, or carriers.

4. Order Tracking

Once the order is shipped, you will receive an email with your tracking number to check the status at any time.

5. Shipping Costs

Shipping costs are clearly displayed before checkout.

6. Customs and Taxes

For international orders, the customer is responsible for any potential:

  • Duties
  • Import taxes
  • Customs fees

these charges depend on the regulations of each country.

7. Shipping Delays

SpoonBaby is not responsible for delays caused by:

  • Customs
  • Logistical issues of the shipping company
  • Incorrect or incomplete addresses

8. Undelivered Orders

If an order cannot be delivered due to address errors or recipient absence, the customer will be responsible for re-shipping costs.